06-08-2011 05:57 PM - edited 06-08-2011 06:00 PM
I have a Torch
exact message is "unable to validate the email address and password combination"
When I try "forgot password" the message I get is "Blackberry App World is having trouble connecting to the blackberry app world server. Verify your network connections and try again. (error id : 30637) "
This happens when I try WIFI or not on WIFI. My plan lets me use internet anywhere I get reception. I have tried wiping my phone and restoring everything.
I can not find any help on the internet and this is a very frustrating problem as there is no point in having a blackberry if I can't download any new apps.
Thanks to anyone who can help me!
06-08-2011 08:27 PM
AppWorld has gotten quite buggy of late. You're not the only one having trouble logging into it. RIM is aware of the problem and they're trying to fix it, but until they do you can download your apps from other sources, such as www.mobihand.com to name but one.
Follow my suggestion above for now and continue to try logging in each day. Once the problem is resolved, which will be soon I hope, you can once again use AppWorld for all your app downloads.
Maybe it's not what you wanted to hear, but it's the best we've got at this point.