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BlackBerry® Torch™

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BBneedshelp
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BBneedshelp
Posts: 3
Registered: ‎11-20-2012
My Carrier: AT&T

Apps World does load

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‎11-20-2012 08:09 PM

I have a torch 9000.  Tried to down load an app.  Had to upgrade App World first.  After installing, nothing. Icon is gone.  Wasted an hour trying to find solutions on line.  Tried them ALL.  Uninstall.  Hard reboot.  Soft reboot.  Removed battery will BB was on, did fresh download, etc.  No progress. Need help. Thanks.

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Elite I
Elite I
Krypto
Posts: 6,645
Registered: ‎01-14-2009
My Carrier: Telus

Re: Apps World does load

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‎11-20-2012 10:42 PM

Hi there,

Try doing the following:

1. Go to Options > Device > Application Management and find App World in the list. Highlight it, press the BB Menu button and select Delete.

2. Reboot your BlackBerry by performing a battery pull.

3. Redownload App World from http://blackberry.com/appworld.

If you've already tried these steps in this order, take a look at the following KB article for more information and an alternate option:

http://www.blackberry.com/btsc/KB29422

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If your issue is resolved, don't forget to click the Solution button on the resolution!

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