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BlackBerry® Torch™

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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800

Apps not listed in BB App World

Followed the instructions under Resolution 1 of KB29422. Able to view the BB App World icon but non of my applications (eg: Facebook, twitter etc) I downloaded earlier are listed. Gives me a msg "You do not have any applications from App World installed" when I have around 10 apps on my phone.

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Apps not listed in BB App World

Are you able to log in to BlackBerry ID in app world?

tanzim                                                                                  
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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800

Re: Apps not listed in BB App World

Where is BB ID in app world? After I downloaded BB world, it didn't even ask for my credentials...kind a strange!
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Apps not listed in BB App World


mickey2830 wrote:
Where is BB ID in app world? After I downloaded BB world, it didn't even ask for my credentials...kind a strange!

Hi micky2830

 

 

                          Where you are unable to view those application ? Is it in Homscreen or In application list in App world .If it is on App World then On your Homescreen Go to Options > Device > BlackBerry ID > If prompt login  then Press the Menu key > Check for Updates.

 

Also try clearing your App World Cache for that : On your Homescreen Open App World > Go to My World > Hold down the ALT key and then type  RST . App world shall close.

 

KB24714 :How to clear the BlackBerry App World cache

 

Perform a battery pull like this device powered on remove the battery wait for a min. then re - insert it back .After reboot see if your able to view Installed applications on MY world on your device.

 

 

 

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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800

Re: Apps not listed in BB App World

As my problem statement says : Apps not listed in BB App World. Have got these apps on my home screen. I am also not able to see BB ID after going to Options > Device.

Tried clearing the cache by using the above steps but App World is not closing. FYI: I have BB 9800 and my app world version is 4.0.0.55. Thanks for helping out!!
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