11-12-2012 01:51 AM
Guys I upgraded my whatsapp messenger and then my apps world and since the the icons of both have vanished from my blackberry torch screen. All attemptes of retrieving the same have failed. I even reinstalled the apps world and whatsapp messenger but the same result. Have done hard reboot also. pls help.
11-16-2012 03:23 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB29422
Let me know if you have any more questions.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!