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BlackBerry® Torch™

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mayanksahai
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mayanksahai
Posts: 2
Registered: ‎11-12-2012
My Carrier: 918390829301

Apps world upgrade

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‎11-12-2012 01:51 AM

Guys I upgraded my whatsapp messenger and then my apps world and since the the icons of both have vanished from my blackberry torch screen. All attemptes of retrieving the same have failed. I even  reinstalled the apps world and whatsapp messenger but the same result. Have done hard reboot also. pls help.

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BlackBerry Technical Advisor
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ViciousFerret
Posts: 3,330
Registered: ‎07-26-2010

Re: Apps world upgrade

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‎11-16-2012 03:23 AM

Hey mayanksahai,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB29422

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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