03-19-2013 03:10 AM
My torch keeps getting a pop up stating You are attempting to open a secure connection , but the server's certificate is not trusted. When try to close connection it pops right back up! When hit trust certificate it ask to choose a new key store password. What is this? How do I get rid of this?
03-19-2013 08:07 AM
First try those steps in a sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
Try those and see if that helps .If problem persists then please follow this Knowledge Base :
KB15204 : Wi-Fi enabled BlackBerry smartphone prompts the user to trust a new BlackBerry certificate when connecting