07-02-2013 12:51 AM
Can you please help me. My BB 9860 heats up when using data services. I cannot use it on net because it can become hot as high as 40 degree celcius. I have it checked by a technician and the problem was not solved. I have done the following but it did not work:
1. Bought and change the battery
2. Reformat the unit.
3. Limited the number of applications to reduced the RAM usage
All these efforts did nothing to stop the heating.
Assistance, suggestions and help are welcome.
bb torch 9860 user
Solved! Go to Solution.
07-02-2013 03:17 AM
I've seen a friend with a warm phone once. He was inside in an area where there was weak data coverage. As a result the phone had to work harder to get a signal to check his emails. Not a problem when he moved near a window, outside, or at home.
07-05-2013 05:33 AM
May I ask, what OS installed?
07-08-2013 03:24 AM
07-08-2013 05:40 AM
My 9860 heats up when in use even outside. Originally I stored it in a leather BB pouch but no more, just in my pocket. And yes, Tx/Rx is much weaker than previous BB's owned.
Please close all running apps in background. Or else, perform hard reset by pulling your battery while your BlackBerry is ON and reinsert again.