05-19-2013 05:27 AM
I recently purchased a BB 9900(India Billing) , white color . Everything was fine for one and a half month but suddenly a problem has cropped up . Whenever I am on a call or attempting to make a call the phone reboots . This doesnt happens everytime but once in a while . The frequency of rebooting per day is 5-6 times as I make a lot of calls . This has become very annoying and someone please help me to how to get this corrected . I have 7.0 Bundle 1346 on my phone . The rebooting only happens during calls . Other than this , the phone is working fine .
05-19-2013 05:57 PM
05-20-2013 12:58 AM
I did some reading on this issue and from somewhere I got that this might be a issue of loose battery . So I pushed a small piece of paper at the end of my battery and since then it is working fine . I dont have any battery optimizer installed on my phone . Is this a third party app or a core app ? What can be the hardware issue if the problem does not go away ?