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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800
My Carrier: Idea
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BB App World Icon missing

Hi..I am struggling since yesterday to find BB APP world. The icon has disappeared from my phone. I can see it under Application Management. I tried downloading from the link http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld twice but no luck. Restarted several time by removing the battery but still the app world icon is missing. None of my applications in any folder are hidden. Please help

 

 

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BB App World Icon missing

Please find the below knowledge base article -

 

  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

tanzim                                                                                  
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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800
My Carrier: Idea

Re: BB App World Icon missing

Thanks very much Tanzim. Appreciate your prompt response. My OS is 6.0.0.246. Does my phone need an upgrade?

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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800
My Carrier: Idea

Re: BB App World Icon missing

Gone through the KB.....I am suspecting Cause 1. Have tried the other workarounds but failed.

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BB App World Icon missing

Hi mickey!

For you Resolution #1 is the workaround.

tanzim                                                                                  
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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800
My Carrier: Idea

Re: BB App World Icon missing

Thanks buddy for your time!! Resolution # 1 is in progress. Will bother you again if any issues :smileyhappy:

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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800
My Carrier: Idea

Re: BB App World Icon missing

Downloaded BlackBerry App World 4.0.0.55 and now able to see the icon. Any idea if BB has got a fix if users like me upgrade BB App World next version on Torch 9800?

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BB App World Icon missing

RIM is constantly working to make things work for the end uses. I hope in the coming release this will be addressed.

tanzim                                                                                  
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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800
My Carrier: Idea

Re: BB App World Icon missing

I hope this bug is fixed soon and closed. Thanks mate for year help!!! nice weekend..cheers!!.
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Contributor
mickey2830
Posts: 13
Registered: ‎12-21-2012
My Device: Blackberry Torch 9800
My Carrier: Idea

Re: BB App World Icon missing

I hope this bug is fixed soon and closed. Thanks mate for ur help!!! nice weekend..cheers!!
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