BlackBerry® Torch™

[David2432]

I have the app for maps as was provided when I bought the phone but I cant get it to work anyone got any ideas why?

[JSanders Resident Expert]

Do you have the BIS BlackBerry Data Plan on your mobile account?

[David2432]

I don't know if I have it on my plan I just have a phone with things on it how would I find out and if not on then activate it?

[JSanders Resident Expert]

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

[David2432]

It says mobile internet

[JSanders Resident Expert]

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David2432 wrote:

It says mobile internet

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That's good.

So, when you open BlackBerry Maps, what happens? any error or what?

You only said it doesn't work, gotta have more to go on than that.

[David2432]

It just shows a blank screen and no map ever comes up

[JSanders Resident Expert]

Any chance you're in India, Pakistan, or ????

[David2432]

I wish I were it might work then but actually just down teh road from vodafone HQ in wiltshire. Maybe its the download speed but it cant take more than 2 mins to download as illy map even if its not super fast BB

[JSanders Resident Expert]

oh no, there are no BBMaps in India, so don't wish that.

Is Wiltshire in the UK?

So you do sometimes get the maps downloaded, not just a white screen forever?

What's the signal indicator on the BlackBerry, home screen upper right? EDGE, 3G, GSM, or what?