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BlackBerry® Torch™

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New Contributor
David2432
Posts: 9
Registered: ‎10-14-2012
My Device: Torch 9800
My Carrier: Vodafone

BB Maps

I have the app for maps as was provided when I bought the phone but I cant get it to work anyone got any ideas why?

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JSanders
Posts: 84,410
Likes: 22,906
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Maps

Do you have the BIS BlackBerry Data Plan on your mobile account?




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New Contributor
David2432
Posts: 9
Registered: ‎10-14-2012
My Device: Torch 9800
My Carrier: Vodafone

Re: BB Maps

I don't know if I have it on my plan I just have a phone with things on it how would I find out and if not on then activate it?

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JSanders
Posts: 84,410
Likes: 22,906
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Maps

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

 




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New Contributor
David2432
Posts: 9
Registered: ‎10-14-2012
My Device: Torch 9800
My Carrier: Vodafone

Re: BB Maps

It says mobile internet

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JSanders
Posts: 84,410
Likes: 22,906
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Maps


David2432 wrote:

It says mobile internet


That's good.

 

So, when you open BlackBerry Maps, what happens? any error or what?

 

You only said it doesn't work, gotta have more to go on than that.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
David2432
Posts: 9
Registered: ‎10-14-2012
My Device: Torch 9800
My Carrier: Vodafone

Re: BB Maps

It just shows a blank screen and no map ever comes up

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JSanders
Posts: 84,410
Likes: 22,906
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Maps

Any chance you're in India, Pakistan, or ????




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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
David2432
Posts: 9
Registered: ‎10-14-2012
My Device: Torch 9800
My Carrier: Vodafone

Re: BB Maps

I wish I were it might work then but actually just down teh road from vodafone HQ in wiltshire. Maybe its the download speed but it cant take more than 2 mins to download as illy map even if its not super fast BB

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JSanders
Posts: 84,410
Likes: 22,906
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Maps

oh no, there are no BBMaps in India, so don't wish that.

 

Is Wiltshire in the UK?

 

So you do sometimes get the maps downloaded, not just a white screen forever?

 

What's the signal indicator on the BlackBerry, home screen upper right? EDGE, 3G, GSM, or what?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.