Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
Posts: 9
Registered: ‎12-29-2011
My Device: Torch 9800
My Carrier: AT&T
Accepted Solution

BB News apps keeps re-adding deleted news feeds

I have deleted several news feeds on BB News app 1.0.1.9 such as AP News. They keep reappearing on my list of subscribed feeds! Ive deleted and reainstalled the app, but no luck. Any ideas? I have a Torch 9800.

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BB News apps keeps re-adding deleted news feeds

Try this:  Delete the feeds, clear the cache in options, sign out then sign back into the app.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 9
Registered: ‎12-29-2011
My Device: Torch 9800
My Carrier: AT&T

Re: BB News apps keeps re-adding deleted news feeds

tried that previously. It seems to bring them back when it updates. I live in an area with no cell reception - when I was in town on Cell signal, it kept bringing them back. I've had it on wifi only for a couple of hours and it seems to have finally resolved itself.

 

New Contributor
Posts: 9
Registered: ‎12-29-2011
My Device: Torch 9800
My Carrier: AT&T

Re: BB News apps keeps re-adding deleted news feeds

Got up this morning and checked BB news - the deleted feeds? THEY'RE BACK!!!!!!!

 

 

Any ideas?

New Contributor
Posts: 9
Registered: ‎12-29-2011
My Device: Torch 9800
My Carrier: AT&T

Re: BB News apps keeps re-adding deleted news feeds

Evern after a complete wipe of my phone, the news feeds I delete keep coming back. Obviously, the BB News app got broke in the last update. How do I contact Blackberry directly so it can be fixed? I don't want to go through tech support and pay, as it is their problem.

New Contributor
Posts: 9
Registered: ‎12-29-2011
My Device: Torch 9800
My Carrier: AT&T

Re: BB News apps keeps re-adding deleted news feeds

Apparently, the problem was with my blackberry ID - registered for a new one and used it for the news program and all is happy.

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BB News apps keeps re-adding deleted news feeds

Excellent! I will keep that in mind. I'm sure this will happen with others.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________