01-25-2013 07:45 PM
While trying to download the BB News application from your site, my BB Torch 9800 stopped working. It was in a continuous restart mode - as it tried to restart 3/4 down the road it would start again from the beginning over and over... until I removed the battery.
I put the battery back in and tried a soft restart with the Alt Shift Del key. Now the BB will not even attempt to start. I have found the black screen of death. Help!
01-25-2013 10:54 PM
BlackBerry Desktop Software is your lifeline in this situation. Any recovery you'll do will come through BDS. In order to connect to BDS, have a look at this article:
Let us know if that helped you.