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BlackBerry® Torch™

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New Contributor
rlek27
Posts: 3
Registered: ‎12-17-2012
My Device: Torch 9800

BB Torch 9800

Torch screen has gone totally black  Keypad lights up. Can make/receive calls. Did software updates and of course, a thousand battery pulls. Will replacing LCD rectify this? I'm sure it's in the forum somewhere so my apologies for asking again.

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: BB Torch 9800

How did you perform software update? Before occurrence of the problem or after?

tanzim                                                                                  
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New Contributor
rlek27
Posts: 3
Registered: ‎12-17-2012
My Device: Torch 9800

Re: BB Torch 9800

after

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: BB Torch 9800

Take your phone to an authorized repair center. There you can identify whether your display is damaged or not.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
rlek27
Posts: 3
Registered: ‎12-17-2012
My Device: Torch 9800

Re: BB Torch 9800

ok, thanks