Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
Posts: 5
Registered: ‎09-25-2013
My Device: bb torch 9800
My Carrier: at&t

BB Torch 9800

Phone call cuts after 1 hour with the message error:smileysurprised:utgoing calls barred(CC 8), is it becoz of the device lock set after 1 hour ?? Help needed
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB Torch 9800

Hi pemba,

 

Is your BlackBerry smarpthone currently activated on a BlackBerry Enterprise Server (BES) through your place of work?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 5
Registered: ‎09-25-2013
My Device: bb torch 9800
My Carrier: at&t

Re: BB Torch 9800

No,my BB does not have any BIS/BES servicre connected thru my work...it's only a gsm service....looking forward for a solution... Thanks
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB Torch 9800

When the call cuts out, does the BlackBerry smartphone shut off or do you just hear "dead air"?

 

Thanks.

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 5
Registered: ‎09-25-2013
My Device: bb torch 9800
My Carrier: at&t

Re: BB Torch 9800

The blackberry does not shut off or anything of that sort, it's just that the call cuts and i have to dial again, is it throught the network provider or blackberry cell i did not understand