03-13-2012 06:05 AM
I updated one of my apps and it asked to reboot the phone which I did. Now the phone starts to boot and then gives the Error ( Error 102 Reload Software) is there any other way to fix the issue than a reload?
03-13-2012 06:20 AM - edited 03-13-2012 06:21 AM
Try in Safe mode, is it boot or still in rebooting cycle?
When starting the BlackBerry smartphone, safe mode can be used to prevent third-party applications from running automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.
To turn on safe mode, complete the following steps:
Note: Safe mode is indicated by a safe mode indicator in the BlackBerry smartphone status section of the Home screen.
To turn off safe mode, remove and reinsert the BlackBerry smartphone battery.
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