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New Member
abrar_nawab
Posts: 1
Registered: ‎12-19-2012
My Device: BB - 9800
My Carrier: Vodafone

BB app gone invisible post upgradation

Hi,

 

I am using BB 9800 with OS 6.0 Bundle 695 (v6.0.0.246).

 

I have upgraded BB app with a new version and post that it got invisible. I tried below mentioned things to get it visible but no results.

 

I have made all icons visibible (show all), re-install it so many times (while re-installing it shows that its already installed & you want to reinstall it), removed the BB apps from handheld & re-install it, change the permissions also but didnt get any solution hence have formatted my BB handheld but still its invisible..

 

Can any one help?

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB app gone invisible post upgradation

Hi abrar_nawab

 

Welcome to BlackBerry Support Forums

 

 

Which version of App World you have Installed on your device ? Please read this Knowledge Base if you are having problem with the most recent version Of App World or simply Downgrade your App World version to 4.0.0.55 :

KB29422  BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65.

 

So please try it.

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New Member
ose9ice
Posts: 1
Registered: ‎12-19-2012
My Device: 9800
My Carrier: NUANCE

Re: BB app gone invisible post upgradation

i use bb 9800 and i tried downloadin version 4.0.0.55, but dat version is no longer availavle, pls i need help on how to get back my blackberry app world

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB app gone invisible post upgradation


ose9ice wrote:

i use bb 9800 and i tried downloadin version 4.0.0.55, but dat version is no longer availavle, pls i need help on how to get back my blackberry app world


Hi ose9ice

 

Welcome to BlackBerry Support Forums

 

 

The link to download App World ver.4.0.0.55 is within that Knowledge Base and it is working link . From your BlackBerry Browser click the link http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 

 

So Reboot your device and  try it again.

 

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Contributor
jeffkamisan
Posts: 27
Registered: ‎11-17-2012
My Device: touch 9800
My Carrier: touch

Re: BB app gone invisible post upgradation

u must upgrade ur BB 6.0 Bundle 3155 (v6.0.0.747)

 

 

Please check this thread:

The version number you have stated would, I think, be totally inaccurate for the 9800...as I recall, it was released with either OS5 or 6, but never a 4-level OS. Check your OS via this:

  • KB23393 How to check the model number and version of installed BlackBerry device software on a BlackBerry smartphone
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB app gone invisible post upgradation

 

Hi jeffkamisan

 

I agree with your First part.:smileyhappy:

 

 


jeffkamisan wrote :

 

The version number you have stated would, I think, be totally inaccurate for the 9800...as I recall, it was released with either OS5 or 6, but never a 4-level OS

 


 

  But I don't know to whom you are referring the suggestion ,if you are referring  to abrar_nawab then second part is not quit correct . The version number is not wrong, Software For BlackBerry® Torch™ 9800 smartphone BlackBerry Handheld Software v6.0.0.695 (Multilangauge) cames with Applications: 6.0.0.246 .He might be using his Carrier OS and has not updated this device Software.:smileywink:

 

 

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Contributor
jeffkamisan
Posts: 27
Registered: ‎11-17-2012
My Device: touch 9800
My Carrier: touch

Re: BB app gone invisible post upgradation

My BB 9800 its ok after upgrade..

-1st u download http://us.blackberry.com/apps-software/desktop/ ..then u install..
-After that u go, c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."

-2nd u download https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=02A32AD2669E6FE298E607FE7CC0... ...and install..
-finish install reboot ur pc..
Finally can connect ur hp to pc

To more, see at youtube for update version :smileyhappy:
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB app gone invisible post upgradation


jeffkamisan wrote:
My BB 9800 its ok after upgrade..

-1st u download http://us.blackberry.com/apps-software/desktop/ ..then u install..
-After that u go, c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."

-2nd u download https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=02A32AD2669E6FE298E607FE7CC0... ...and install..
-finish install reboot ur pc..
Finally can connect ur hp to pc

To more, see at youtube for update version :smileyhappy:

 

Hi jeffkamisan

 

 

                             Good to know that     :Rockon:

 

 

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