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froggie123
Posts: 6
Registered: ‎05-31-2013
My Device: BB 9810 Torch

Re: BB protect ID required

tried to login without the wifi on and I still get the message 'unable to login to your BB ID account". Tried it for about 12 tries, not working.

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB protect ID required

OK, I found this Knowledge Base article which addresses this issue:

 

"Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account inf...




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