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BlackBerry® Torch™

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New Contributor
waseoud
Posts: 2
Registered: ‎11-19-2012
My Device: Torch 9810
My Carrier: Amazon

BB rebooting

I can't reboot the BB and I am getting a message " JVM Error 545" even after resetting still getting same message.

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New Contributor
erkanhacioglu
Posts: 7
Registered: ‎07-21-2011
My Device: Blackberry Z10
My Carrier: Turkcell

Re: BB rebooting

Did you try to reinstall device software ?

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New Contributor
waseoud
Posts: 2
Registered: ‎11-19-2012
My Device: Torch 9810
My Carrier: Amazon

Re: BB rebooting

will i lose all my applications and pictures by doing so?

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New Contributor
erkanhacioglu
Posts: 7
Registered: ‎07-21-2011
My Device: Blackberry Z10
My Carrier: Turkcell

Re: BB rebooting

Can you reach your bb over Desktop Manager ? If it is yes you can backup your device and then you can install a new device software.

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Hall of Famer II
sdgardne
Posts: 47,304
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB rebooting

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB12077 "JVM error 545" appears on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

 

Please be aware that, with this error, it is possible that all of your data is already gone from your BB. Hopefully you previously took advantage of one of the FREE backup capabilities that RIM provides. If not, then you will have no source for restoration of your data.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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