10-26-2011 12:33 PM
After sometime I use the phone for calling. the phone gets stuck. its gets back again so that i can work on it normally but the sound is not working. please tell me what I should do.
10-30-2011 03:24 AM
Well you can get it replaced as I did, but my new handset again has the same problem. Don't know what to do now. Can these guys really make a touchscreen phone?
11-23-2011 01:29 PM
Same problem. Sound not working, so I basically hane a vibation only phone.
Sevice provider says i wants to send the phone for repair (event if the 30 days echange warranty is over by 2 weeks) but I would like to know if anyone has an idea of the cause and the solution....
11-23-2011 09:37 PM
I got the handset replaced twice, then got Bold 4 and still the problem rejuvenated. It was like curse. Well, it was solved for me by getting to a post paid connection. Apparently, in prepaid some pop up comes after the call which causes some conflict and phone goes mute. Hope it helps.
11-24-2011 01:03 AM
Join the club! Gotta pull the battery constantly to fix... temporarily, til it decides to deactivate randomly!!! Had my 9860 2 weeks and constant ringer/alert issues. COME ON RIM!!!
11-24-2011 10:50 AM
I am not sure I should write this but, I got back the sounds & ringtones using an old trick that goes back to the time of my old tv : hitting the phone (not hard) on my desk! Might be an extreme coincidence and I do not know how long it will last, but the sounds came instantly. Gives me a clue that the nature of the problem could be hardware...
11-27-2011 10:10 AM
Just bought a torch 9860 .. Stops working suddenly.. I have to reboot for it to work again.... Happens atleast two times a day.. also the speaker comes on while on a call if i tilt the phone.
12-08-2011 12:20 PM
Ok. No more hitting your phone. The culprit is most likely the flashlight 2 in 1 app. if you have this. Delete it, find another in App World, solution solved. There was an incompatibility issue with their version.