11-19-2012 09:56 PM
My bb9860 when insert the battery it loading until haft way it become white screen . Then i pull out the battery and update with the bb destop update then it will stuck at the loading jvm part . Please help . Thank You .
11-20-2012 10:59 AM
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Failing that, these may be of use to you:
Good luck and let us know!
11-26-2012 11:17 AM
02-16-2013 07:14 PM
I also facing the same situation with you for almost 1 month. But it's over now maybe you could try the same way that I did :
I choose number 7 and it stucks when uploading NAL (I guess because I don't put the right file ) but at least my 9860 is having new state where the led is blinking.
so I just run the loader process, and now I can play with my 9860.
04-09-2013 03:18 PM
i followed this procedure, and it did got my phone to work! Thanks.
New problem is, it crashes at random, and i will have to run the process all over again, every time you hard reset, it freezes under the "e",... after running this process again, it will work for 3minutes then freezes, if you pull out the Battery again, it crashes.
My question to you is, has your phone been functioning preperly since?
04-09-2013 04:18 PM
Seems your BB has internal memory problem same with me. It never goes normal again.
But until now I still using my BB with one condition. never put the original OS,
because of internal memory has error (in PC its just like bad sector to our hard drive), and it's unrepairable, so i have to shrink my OS using BBH tool, so just load important programs and add ons to your BB. Mine is only BBM, APPworld, and email
04-13-2013 04:35 PM