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BlackBerry® Torch™

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New Contributor
topeabefe
Posts: 2
Registered: ‎12-13-2011
My Device: Torch
My Carrier: 3

BBM Icon disappeared

My BB messenger Icon dispeared after installing a new version of twitter...What do I do??

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JSanders
Posts: 85,094
Likes: 23,011
Solutions: 5,922
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Icon disappeared

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Do you see it now?

 

On the Home screen, press the Menu key about two seconds to bring the App Switcher ribbon. Do you see the BBM icon displayed, please click and can you use it?

 

 




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New Contributor
topeabefe
Posts: 2
Registered: ‎12-13-2011
My Device: Torch
My Carrier: 3

Re: BBM Icon disappeared

I have done the rebooting as suggested and still the icon has not re-appeared.

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New Contributor
BishopGodson
Posts: 2
Registered: ‎06-08-2014
My Device: Touch 910
My Carrier: MTN

Re: BBM Icon disappeared

All the icons became very small in the Home Screen. How can I return them to normal size?
Please use plain text.
JSanders
Posts: 85,094
Likes: 23,011
Solutions: 5,922
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Icon disappeared


BishopGodson wrote:
All the icons became very small in the Home Screen. How can I return them to normal size?

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
BishopGodson
Posts: 2
Registered: ‎06-08-2014
My Device: Touch 910
My Carrier: MTN

Re: BBM Icon disappeared

I have removed the battery and replaced still it did not solve the problem. What else can I do to restore the home screen icons to normal size?
Please use plain text.
JSanders
Posts: 85,094
Likes: 23,011
Solutions: 5,922
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Icon disappeared

Do you also have more rows of icons that before?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.