Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
snuffy420
Posts: 5
Registered: ‎03-01-2012
My Device: Torch 9800
My Carrier: Bell Canada

BBM pic not updating

I've found several cases of people complaining about this issue over the past few years, but no solution yet... My display picture updates on my phone but my friends have seen the same one for weeks. I tried backing up and restoring my contacts, pulling the battery, etc but so far no luck. They get my status updates but not my photo.
Please use plain text.
Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: BBM pic not updating

Tell them to update their BlackBerry Messenger.



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



Please use plain text.
Regular Contributor
Eric_lewis
Posts: 51
Registered: ‎03-20-2012
My Device: non- blackberry user
My Carrier: blackberry

Re: BBM pic not updating

I am having the same problem. I uploaded a new OS on my 9780 and restored my backed up data. Everything thing was fine till I checked my BBM I noticed that all my contacts didnt have pictures. I dont think I did anything wrong, hope this gets fixed soon.

 

 

 

 

 

BlackBerry Application Developer

Eric Lewis
Please use plain text.
Visitor
suzette910
Posts: 1
Registered: ‎02-12-2013
My Device: blackberry curve 9320
My Carrier: suzette

Re: BBM pic not updating

I have the same problem on my BB curve 9320. I update my bbm profile pic but one showing on my contacts is very old.
Please use plain text.