Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
VIcMag
Posts: 2
Registered: ‎11-03-2011
My Device: Blackberry Torch 9800
My Carrier: Bell

Backing up problem

[ Edited ]

I am using Blackberry's Desktop Software to backup my Torch 9800, but there's always an error halfway when backing up media files. The error message is that there is a connection problem or a problem with the device. Yet, my blackberry was turned on and I have not done anything to the connection. I have tried several times to backup and I always get the same error. Here is a screenshot of the error message.

 

Blackberry: Torch 9800

OS: 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)

Apps Installed: (All installed from Blackberry App World)

4-In-A-Row Free 1.0

AccuWeather for Blackberry 1.3

Battles Unlimted 1.0.5

BBM Music 1.0.0.130

BellMobileTV3 3.0.0

Best Dots Free 1.0.1

Blackberry App World 3.0.1.29

Blackberry Application Center 6.0.0

Blackberry Exclusive Spring Theme - Roots of Spring 1.0

Blackberry Exclusive Spring Theme - Spring Blossom 1.0

Blackberry Maps 6.0.0.32

Blackberry Messager 6.0.1.32

Blackberry News 1.0.1.7

Blackberry Podcasts 1.5.0.28

Blackberry Protect 1.010.25

Blackberry Traffic 2.0.2.20

Brain Cube 1.1.2

BrickBreaker 6.0.0

Browser 6.0.0

Bubble Bash 2 2.0

Bubble Defense 2 Demo 1.0

Bubbles Wars Free 1.0.1

Calculator 6.0.0

Calendar 6.0.0

CBC News Launcher 1.0

Clock 6.0.0

Contacts 6.0.0

Coptor 1.5

Crazy Rush Free 1.0.1

Digital Journal 1.3.0.160

Documents to Go 2.0005.096

Email Setup Application 6.11.0216.1323

Facebook 1.9.0.28

FallDown 1.6

File Explorer 6.0.0

Fill It Free 1.5.1

Finger Trap 1.4

Fox and Geese Free 1.1

Free BlueGreen Clean Tech theme by BB-Freaks 1.0

Free Chess 1.9.3

Google Talk 2.5.81

GPS Nagigator 1.5.0.9027

Groupon 2.1

Hangman 3.5.6

Help 3.0.0.32

Home Screen 6.0.0

Humans vs. Aliens 1.4

Ice Jewels Free 1.0.2

iEdge (BerryLab Inc) 1.1

iWave (BerryLab Inc) 1.2

Jigsaw 1.2.6

Ka-Glom Free 1.9.1.5

Media 6.0.0

MemoPad 6.0.0

Messages 6.0.0

MineSweeper 1.8

Ninja Shooter Free 1.0

Options 6.0.0

Orange Escape Free 1.1

Password Keeper 6.0.0

Password Lock 6.0.0

Phone 6.0.0

Playtomo 5.21

Self Serve (Bell) 1.0.0

Setup 6.0.0

Shazam Encore 2.8.1

Shopper's Paradise Demo 1.2

Sid Meler's Railroad Tycoon - Lite 1.0.15

SimCity Metropolis 1.7

Slacker Radio 3.1.152

Social Feeds 1.0.0.58

Solitarie Free 2.2.3

Tasks 6.0.0

TTY Support 6.0.0

Twitter 2.0.0.16

Underwater HD Animated Theme (Thuliumware) 1.0

UnitConverter (Sentinel Solutions ltd) 1.1

Visual Voice Mail 6.0.0

Vlingo Voice App 4.11.2

Voice Dailing 6.0.0

Windows Live Messager 2.5.85

Word Mole 6.0.0

Yahoo Messager 2.5.81

Yellow Pages Business Finder and Canada411 2.5

Youtube 1.0.0.40

Zuminja Free (XiMad) 1.1

 

 

 

Please use plain text.
New Contributor
VIcMag
Posts: 2
Registered: ‎11-03-2011
My Device: Blackberry Torch 9800
My Carrier: Bell

Re: Backing up problem

How can I fix this problem?

Please use plain text.
New Member
echopops
Posts: 1
Registered: ‎12-21-2012
My Device: torch 9800
My Carrier: digicel

Re: Backing up problem

I have the same problem I need the solution

Please use plain text.