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BlackBerry® Torch™

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New Contributor
ChrisLombard
Posts: 5
Registered: ‎05-02-2011
My Carrier: Vodacom

Backlight switches on and off

The backlight of my Torch 9800 switches on and off continuously. Any suggestions?

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Contributor
khato
Posts: 39
Registered: ‎03-09-2011

Re: Backlight switches on and off

Does it switch on/off intermittently or does it go off and you have press a key to bring it back on? If the latter then it is a built in battery saving option within your handheld. To change click on Options icon in the main menu; click Display and go down to Screen Display. Here you can adjust the timing and the brightness of your backlight.

Hope this helps.
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New Contributor
ChrisLombard
Posts: 5
Registered: ‎05-02-2011
My Carrier: Vodacom

Re: Backlight switches on and off

Hi

Thanks for your response. Unfortunately it's not the latter - hence the light switches on and off intermittently.

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Contributor
khato
Posts: 39
Registered: ‎03-09-2011

Re: Backlight switches on and off

Forgive me if I am telling you things which you may already have done.
1. Check the settings anyway
2. Contact your service provider - if you are under contract they may replace the handset if they are unable to suggest a solution.
3. If all fails you may have to take the drastic step of replacing the OS. There may be glitches/bugs within your current OS.

For instructions on how to see the sticky note at top of page 1.
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New Contributor
ChrisLombard
Posts: 5
Registered: ‎05-02-2011
My Carrier: Vodacom

Re: Backlight switches on and off

Thank you kindly - I think I need to follow this matter up with my provider (phone only 3 days old..)

 

The sticky note part - I'm new at this and not sure where to find this

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Contributor
khato
Posts: 39
Registered: ‎03-09-2011

Re: Backlight switches on and off

the fourth thread down from the top of the page is this thread the thread called "Latest OS 6.0.0.526" started by knottyrope. Here is the link:

http://supportforums.blackberry.com/t5/BlackBerry-Torch/Latest-OS-6-0-0-526/td-p/1013645

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New Contributor
ChrisLombard
Posts: 5
Registered: ‎05-02-2011
My Carrier: Vodacom

Re: Backlight switches on and off

Thanks again!

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