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BlackBerry® Torch™

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New Member
ramiahkrish
Posts: 1
Registered: ‎03-18-2013
My Device: 9810

Backup of files

Hi Support

My Torch 9810 is backing the phone onto my laptop using back up data file as dot bbb.  Recently I had the misfortune of trying to restore my data from my Laptop but the phone software does not recognize dot bbb files.  The restore only recognizes dot ipd files.  Please advise the following: -

1. how to do a restore from a dot bbb file; alternatively

2. how can I set up the backup to file the backup as a dot ipd file. 

 

Kind regards

 

Krish

Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Backup of files

Hello ramiahkrish

 

Welcome to the forums. 

 

Sorry to hear about your issue. Have a look at the following article which may help you out. 

 

Unable to restore .bbb BlackBerry backup file

-SR

 

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