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BlackBerry® Torch™

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New Contributor
Posts: 3
Registered: ‎11-07-2010
My Device: 9800

Battery drains...while switched off

Dear all,

 

I switched from a BB 8900 to 9800 at work. The devices is working fine and it has great functions, no problem with that. I have the latest firmware version and no personal apps installed. I switched from 8900 to 9800 using the switch function of Desktop Manager (Windows version).

 

However, even if I have a correct battery life during the day (I mean, no need to charge), the battery drains during the night.

 

Yesterday, again (I waited a week before posting, to see if the battery was better), I went to sleep with a full battery (around 11pm) and at 5am this morning, I had just 20% battery remaining ! I use the automatic switch-off function (Which is working, I saw the device going off and I had to switch it on at 5am this morning), which worked perfectly well on the 8900.

 

I don't understand why the battery drains while the device is off, this is amazing ! I still have my 8900 and after a full charge and a week being stopped, the battery was still high.

 

Do you have any advice ? Do I have to change the battery or the device ?

 

Cheers,

 

Polytan

New Contributor
Posts: 5
Registered: ‎10-01-2010
My Device: torch 9800
My Carrier: at&t

Re: Battery drains...while switched off

I had the same problem. however, if I manually turn it off ,I have two choices: "turn off" or "full power off". Use full power off. Your battery will be alive in the morning.

New Contributor
Posts: 3
Registered: ‎11-07-2010
My Device: 9800

Re: Battery drains...while switched off

Hi, I did a full wipe out, I synchronized my contacts and emails doing a complete new blackberry activation and switched to the latest version of OS6 available .284 and it runs fine now.

Guru III
Posts: 31,315
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Battery drains...while switched off

I have seen a few posts about this and looks like there is an issue when restoring data sometimes with OS 6.

 

Glad to see that you found a way to solve your issue.

 




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