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olusanya
Posts: 5
Registered: ‎12-17-2012
My Device: 9810

Blackberry 9810 music and picture missing on my device

I can't see my blackberry pictures and music after i installed blackberry software 7.1 and each time i take a picture i can't save it and can't also find it on the device.

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Guru III
knottyrope
Posts: 30,386
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry 9810 music and picture missing on my device

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.


as for the media card you might have to try recovery software on a PC to get the info off the card, plenty of free ones to do this on the web

many electronic stores carry USB to SD adapters like best buy, radio shack maybe even walmart

lists a few recovery software places

http://www.ultimateslr.com/memory-card-recovery.php

 




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