04-09-2013 03:38 PM
After Wiping my Blackberry 9860 Phone and reinstalling the latest Phone software from Vodafone using application loader with the vendor file deleted, the phone worked for 5 minutes, and froze then crashed, when i did a hard reset, it got stuck while loading and sat there for hours, i had to run the Loading process again using the application loader, then wipping with BBSAK, and reloading the OS with application loader,but same issue repeats itself, now my phone is totally useless as this crashing process keeps repeating itself.
Please any help would be appreciated, thanks in advance.
04-09-2013 04:11 PM
If you wish to continue trying diagnostics, you may want to try this tedious procedure to perhaps narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!