11-19-2012 05:22 PM
I can't remember my device Password. I am on the 5th attempt and the message is stating that if I try the last attempt and miss it, it will delete all my data on my device.
How do I reset my device password?
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
11-19-2012 05:53 PM
if not on BES you cant reset it.
if on BES contact your BESAdmin to have it reset.
all info will be lost on it unless you have a back up
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008