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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎03-18-2014
My Device: Torch
My Carrier: Verizon

Blackberry ID incorrect password - Torch

I'm trying to reset the password for my Blackberry ID on my torch.  When I receive the reset password message the password is blank.  How do I get a proper password to use to make changes to my phone.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry ID incorrect password - Torch

Try going to the BlackBerry ID site on the web at www.bbid.com . From there, you can do all sorts of things associated with your BBID.

 

 

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New Contributor
Posts: 2
Registered: ‎03-18-2014
My Device: Torch
My Carrier: Verizon

Re: Blackberry ID incorrect password - Torch

I have actually.  The Blackberry ID that was being used on the phone was not a known ID on the site.  Yet I stil get a response of sorts when I ask for the password to be sent.