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BlackBerry® Torch™

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arnani21
Posts: 4
Registered: ‎12-15-2012
My Device: Blackberry Torch 9800

Blackberry ID

I need to reset my phone with a new blackberry ID due to complications caused by new update and having two phones with the same ID.  How do I do this, and not lose my data as well?

Guru I
John_Clark
Posts: 16,180
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Blackberry ID

Here is the info about changing BBID's on your device. One important note...you can't restore a backup to a device with another BBID.

http://www.blackberry.com/btsc/KB26694
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