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BlackBerry® Torch™

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Contributor
Shahnawazs
Posts: 10
Registered: ‎04-09-2011
My Device: Blackberry Torch 9800
My Carrier: mobily

Blackberry Protect Not working

Hello,

 

I have moved to Saudi Arabia and since then im not able to log in to Blackberry protect. Earlier i was in India and  i was able to back up my device regularly using Blackberry Protect. However now whenever i try to back up or log in i get an error message saying SERVICE TEMPORARILY UNAVAILABLE. My password and username are correct and im able to log in to the Blackberry Protect website.

 

I have BIS plan and all other services are working fine. I have tried to log in using WIFI aswell but i keep on getting same message.

 

Pls suggest what could be the problem and what is the possible solution.

 

Shahnawaz

 

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