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BlackBerry® Torch™

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New Contributor
ccorrie
Posts: 2
Registered: ‎01-15-2011
My Device: Torch 9800

Blackberry Torch 9800 shuts down at night ??

My torch is now two days old and I've noticed it shuts down y itself at night..  I prefer to have it on 24x7.   How do I shut off the automatic shut down..  in the Auto on/off, neither block is checked which I assume it would mean it is disabled and not enabled??  Any advice

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Blackberry Torch 9800 shuts down at night ??

With any problem, start with a battery pull; it's like a smack in the face for your phone.

 

With the phone powered on, remove the battery then replace it after a minute.

 

Is it a possibility that you have a third-party app installed that would trigger this?  Some apps have many features, including an auto on/off setting, that perhaps you were not aware of. 

 

Have a look and let us know.


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Super Contributor
MrDJ
Posts: 281
Registered: ‎01-01-2011
My Device: Q10 (rip Torch)

Re: Blackberry Torch 9800 shuts down at night ??

default should be set to off but try this

 

setup > half way down options > device > at top auto on/off > make sure both boxes are not ticked.

New Contributor
ccorrie
Posts: 2
Registered: ‎01-15-2011
My Device: Torch 9800

Re: Blackberry Torch 9800 shuts down at night ??

Thanks...  Tried this last night, but in the upper right hand corner where the connectivity is displayed, it said OFF.  so i had to go to connections and hit reconnect