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BlackBerry® Torch™

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New Member
JadeyMcG
Posts: 1
Registered: ‎11-27-2012
My Device: Blackberry Torch 9800
My Carrier: o2

Blackberry Torch 9800 trackpad stopped working

Hi my trackpad on my blackberry torch 9800 has stopped working, i have taken the battery out & restarded the phone lots of time but it is not helping. Iam able to click on icons but the trackpad will not scroll.

In my software updates it says iam due an update for '7.1.0 Bundle 2061', should i update the phone? could this be the cause?

I have also heard that maybe it is due to my battery, could this also be the cause?

thanks for your help.

Jade

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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Torch 9800 trackpad stopped working

9800 can not get 7.x

 

unless you really have a 9810 and it can get that OS

 

cant hurt to update it but if the scroll is broken teh OS update wont fix it

 




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