06-05-2012 01:21 AM
I am having problem with my Torch 9860. Speaker suddenly stopped working. I can't hear ring tone, neither any songs works. When I enable speaker there is no voice during the call, if i disable speaker I can hear.
Any solution? Tried restoring the old setting when it use to work but no luck.
06-05-2012 10:56 AM
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.
11-14-2012 12:38 PM
My torch touch that I've had for 7 months has jsut stopped making any sounds. It will only vibrate. i canot get ringtones. music, speakerphone, etc. This all went off about 6weeks ago, then all of a sudden started working. However 2 days ago it has stopped again. I can hear pepole that I phone, or them phoning me, but no sound is coming from the handset. I took out the battery with no effect. Help! a phone with no ringtone is not much use when my kids are trying to call me. Thanks in advance for any advice.
11-14-2012 12:43 PM
did you take out battery while it was on?
11-14-2012 01:16 PM