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BlackBerry® Torch™

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New Member
sazure
Posts: 1
Registered: ‎03-24-2013
My Device: blackberry torch

Blackberry Torch Wont turn on OR charge

As I was in bed using my blackberry, my battery was running low. It was about 20% battery. So I decided to plug it in and charge it. Whenever I plugged it in, it wasn't charging. It still stayed at 20% battery. So I decided to use a different wall outlet to see if it would charge somewhere else. Nothing. It still wouldn't charge. So, I used a different charger. Nothing. Still wouldn't charge. So I just decided to leave it alone, while still plugged in, because I got frustrated. The next morning, my blackberry was completely dead. It was still on the charger, but my blackberry still wouldn't turn on. Even the little red light on the top right side of the blackberry wasn't on. I don't know what's wrong and I haven'tbeen able to use my blackberry for months because of this problem. It won't charge, and it wont turn on. What do I do? 

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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Blackberry Torch Wont turn on OR charge

You might have to reload your OS but first see if your phone will get recognized by BlackBerry Desktop Software. Have a look at this article:

www.blackberry.com/btsc/KB10144


I hope that helps you. :smileyhappy:

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