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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎05-04-2013
My Device: Blackberry Q10

Blackberry Torch and Windows 8 crashes

If I connect my Blackberry Torch to my Dell Pavilion dv6 laptop which has Windows 8 on it via USB the result is a system crash.  Is there a fix?

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Blackberry Torch and Windows 8 crashes

Hello stephengovier

 

Welcome to the forums. 

 

Have a look at the following article which may help you out with your issue. 

 

Support for BlackBerry Desktop Software on Microsoft Windows 8

 

Once you have the above completed try connecting your BlackBerry Torch to see if you have the same issue. 

 

-SR

 

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