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BlackBerry® Torch™

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New Contributor
Posts: 4
Registered: ‎12-11-2012
My Device: 9810 Torch
My Carrier: AT&T

Blackberry and Computer Stolen

My Blckberry torch 9810 was stolen along with my laptop onto which I had backed uop my phone. Is there any way I would still be able to retrieve the lost data (pictures, files, etc).

 

Thank you!

Forums Advisor I
Posts: 577
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: Blackberry and Computer Stolen

Did you back the BB with BlackBerry Protect?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry and Computer Stolen

Unless you did a backup with BlackBerry Protect, your info will be gone.  The backups you (hopefully) did on your laptop with BlackBerry Desktop Software would be accessible only from your laptop.  Any backups done with BlackBerry Protect are available from any PC.

 

Make sure you call AT&T ASAP to report your phone stolen.  That way, they can block your PIN/IMEI/SIM card so nobody else will be able to use your phone.

 

 

I hope that helps you.  :smileyhappy:


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