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BlackBerry® Torch™

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my_2_cents
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my_2_cents
Posts: 3
Registered: ‎06-03-2011
My Carrier: Telus

Blackberry email account

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‎06-03-2011 01:39 PM

We just activated a new blackberry Torch 9800, upgraded from an 8330.  My wife's blackberry native email account that was setup on the old BB did not automatically transfer to the new device, and will not setup using the email setup feature on the new device.  Anyone got a solution to this?  My wife is also unable to remember her password for the email account, anyone got a link for the password retrieval.

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sdgardne
Posts: 39,308
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Blackberry email account

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‎06-03-2011 09:51 PM

Hello,

That account is managed directly by your wireless service provider (Telus)...contact them for assistance.

Good luck!
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