Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Torch™

Reply
Topic Options
my_2_cents
New Contributor
my_2_cents
Posts: 3
Registered: ‎06-03-2011
My Carrier: Telus

Blackberry email account

Options

‎06-03-2011 01:39 PM

We just activated a new blackberry Torch 9800, upgraded from an 8330.  My wife's blackberry native email account that was setup on the old BB did not automatically transfer to the new device, and will not setup using the email setup feature on the new device.  Anyone got a solution to this?  My wife is also unable to remember her password for the email account, anyone got a link for the password retrieval.

Report Inappropriate Content
Message 1 of 2 (899 Views)
Reply
0 Likes
Please use plain text.
 
Hall of Famer II
Hall of Famer II
sdgardne
Posts: 39,192
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Blackberry email account

Options

‎06-03-2011 09:51 PM

Hello,

That account is managed directly by your wireless service provider (Telus)...contact them for assistance.

Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Follow our BBM Channel (Beta) - Coming Soon!
Report Inappropriate Content
Message 2 of 2 (865 Views)
Reply
0 Likes
Please use plain text.