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BlackBerry® Torch™

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Visitor
Posts: 1
Registered: ‎10-20-2011
My Device: Torch 9810
My Carrier: AT&T

Blackberry password doesn't work from the Torch 9810

Blackberry username/passord won't work from the phone. I have rebooted the device and reset the passord numerous times. The password works on the Blackberry web site. I contacted AT&T and they said it is a known problem at Blackberry, they could do nothing, and I can only wait till Blackberry resolves the issue. I haven't seen anything posted that indicates that this is an ongoing Blackberry issue.

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Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry password doesn't work from the Torch 9810

If AT&T has confirmed it's a BlackBerry problem, call them back and ask to have it escalated to RIM directly.  That way, you can speak with RIM firsthand and get the answers you require.

 

 

I hope that helps you.  Smiley Happy


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New Contributor
Posts: 5
Registered: ‎10-20-2011
My Device: torch 9810
My Carrier: att

Re: Blackberry password doesn't work from the Torch 9810

GAH!!!! me too! i JUST bought mine two days ago and  i can't set up my emails (yahoo and gmail) at all! it keeps prompting me for my login and then tells me error... but i can login on here just fine. VERY FRUSTRATING!!!! and i've been trying to get stuff from the app store but can't do that either because it wants that stupid login but nooo it wont work!

New Contributor
Posts: 3
Registered: ‎10-20-2011
My Device: Torch 9810
My Carrier: AT&T

Re: Blackberry password doesn't work from the Torch 9810

Having the same problem. Let me know if you find an answer

Contributor
Posts: 36
Registered: ‎10-10-2011
My Device: torch 9810
My Carrier: orange

Re: Blackberry password doesn't work from the Torch 9810

i just download apps from the computer if your ahaving trouble with app world, but let me know too got my 9810 a fornight ago, very fustrating:/
New Member
Posts: 1
Registered: ‎03-10-2013
My Device: Torch 9860
My Carrier: Optus

Re: Blackberry password doesn't work from the Torch 9810

You will have to delete the email address from the blackberry and then reinstall it.  It will then work but you won't have the historic emails on your device.