Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
Rae4g-t
Posts: 3
Registered: ‎06-15-2013
My Device: Torch 9810
My Carrier: T mobile
Accepted Solution

Blackberry torch 9810

My torch would not turn on .the red light just keep coming on and blinking when I put it to charge,but it wouldn't power up.what should I do?
Please use plain text.
Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry torch 9810

See if anything in this article helps you:

 

www.blackberry.com/btsc/KB10144 .

 

The article explains how to get your phone recognized by BlackBerry Desktop Software.  If you're not able to get your phone to turn on, chances are the OS is corrupt.  The instructions will help you connect to BDS so you can reload your corrupt OS.

 

 

Keep us up to date on your progress.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.
New Contributor
Rae4g-t
Posts: 3
Registered: ‎06-15-2013
My Device: Torch 9810
My Carrier: T mobile

Re: Blackberry torch 9810

Phone would not go on and is not being recognized by bds
Please use plain text.
Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry torch 9810


Rae4g-t wrote:
Phone would not go on and is not being recognized by bds

Not being recognized BEFORE using that article or AFTER using the instructions in that article?  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.