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BlackBerry® Torch™

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jhm
New Member
jhm
Posts: 2
Registered: ‎02-19-2013
My Device: Torch
My Carrier: o2
Accepted Solution

Blackberry world app icon

When I got may phone (BB Torch) the app icon was there.

 

it has disappeared and although I have tried to download the app again - (and it now tells me that it already exists) I simply cannot see it on my phone.

 

Help please

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry world app icon

Hi jhm

 

Welcome to BlackBerry Support Forums

 

 

Which Torch Model and which OS version you have on your device? Or  please refer to this Knowledge Base specially # Resolution 1 .

 

KB29422  BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

 

Try it and let us know.

 

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jhm
New Member
jhm
Posts: 2
Registered: ‎02-19-2013
My Device: Torch
My Carrier: o2

Re: Blackberry world app icon

thank you for your very prompt response.

 

Followed you link to KB29422 and delighted to say it worked

 

thank you very much

 

J

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry world app icon

Hi jhm

 

 

               You are most welcome :smileyhappy:

 

 

 

Cheers!

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