01-29-2013 12:36 AM
I bought a torch 9860, from amazon and the problem i have is i cannot get emails, yahoo nor msn. My service provider is saying they are not able to add my device, it is showing the pin is blocked. Can someone please help me, i cannot return the phone as i live in the caribbean. The merchant advertised as new, but now it seems to me that it may be a refurbished phone. I have the full bb service. Please help....
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01-29-2013 12:40 AM
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01-30-2013 03:57 PM
Hi i contacted Amazon and got in touch with the seller but i have had the phone for over 3 months so nothing can be done, unfortunately it took me this long to find out the pin was blocked, they told me i have to contact RIM so it seems i just have to keep the phone as you mentioned they don't do it. The sellers said it's a manufacturing problem.