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BlackBerry® Torch™

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dpotter73
Posts: 6
Registered: ‎08-23-2011
My Device: Storm 2 9520
My Carrier: Vodafone

Browsing using Wi-Fi only on Torch 9800

Just taken delivery of a Torch 9800 , and am trying to browse i'net using Wif-Fi only (NOTE :  I'm currently trying to browse internet without SIM.....just using Wi-Fi Hotspot at  home)

 

I was able to do this, then applied a number of updfates to the handset.  Since which time I am unable to browse the internet.

 

Have removed service books, restarted the device (battery pull)

Have removed the hotspot profile , restarted device (battery pull) 

 

Totall out of ideas.   This device is running OS 6, but I recal lin OS 5 there was the option to force the browser to use hotspots .

 

Any ideas on how to address this issue, as its causing a few issue with the testing that I'm meant to be doing

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Xandrex
Posts: 18,377
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Browsing using Wi-Fi only on Torch 9800

I think you have lost the hotspot browser service book.

 

you can find additional information in this article from the public knowledge base:

Article ID: KB13368 Services over a Wi-Fi connection




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