01-30-2012 10:44 AM
01-30-2012 10:57 AM
not a known fault that I am aware of
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
01-30-2012 12:41 PM
since that did not clear it up, it could be a hardware issue. Was it ever louder before?
if it was did you change any call enhancements? Some will make it more clear for lows or highs and could make it softer or louder.