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Hi and Welcome to the Community!
I've read some things recently about O2 changing their service offerings and perhaps removing BIS access via WiFi. I cannot recall for sure, but you should get them to confirm if indeed you should even be able to do as you are attempting.
O2 has, however, fobbed you off...you PAY them for 100% of your services and 100% of your formal support...they are delivering neither to you right now. They have the ability to escalate cases that they cannot resolve into RIM...end users have no other free path by which to receive any formal support from RIM.
Good luck!
I've read some things recently about O2 changing their service offerings and perhaps removing BIS access via WiFi. I cannot recall for sure, but you should get them to confirm if indeed you should even be able to do as you are attempting.
O2 has, however, fobbed you off...you PAY them for 100% of your services and 100% of your formal support...they are delivering neither to you right now. They have the ability to escalate cases that they cannot resolve into RIM...end users have no other free path by which to receive any formal support from RIM.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||||||
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