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BlackBerry® Torch™

New Member
Posts: 1
Registered: ‎02-22-2013
My Device: 9810 Torch
My Carrier: Virgin

Calls incoming and outgoing blocked but Texts and Browser fine ??

Hi my 9810 Torch recently when i tried making calls a window opened saying ' phone has been blocked, only emergency calls permitted'   I had no issues with Virgin, my contract was fine and my SIM worked in other phones. I could send and recieve texts also had no problem with internet use just no calls in or out ?!?!  I eventually had to do a full factory reset and lost much data,e mails texts,contacts etc. for future use and to possibly help anyone else who may experience this problem, does anyone know what caused this to happen and is there a less drastic solution than full reset ??? Thanks.