10-12-2011 03:54 PM
So besides this miserable email issue (by the way, my emails having been comign through instantly for months now. I'll get like 12 at once then none for hours but I digress....). I just tried to take a picture with my lovely Torch and when I hit the "take" button it completely shuts down my phone. In order to turn it back on, I have to do a battery pull. I've tried it twice and both times, it turns the phone off. I was taking pictures earlier today just fine....
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
10-12-2011 04:59 PM
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
03-25-2012 10:58 AM
06-07-2014 01:19 AM - edited 06-07-2014 01:21 AM
My 9930 is doing the same thing. Very frustrating. Can't believe there is no definitive explanation on this forum.